FAQs – Questions about RAL COLORCATCH NANO

GENERAL

RAL COLORCATCH NANO – Simple. Mobile. Precise.

What is RAL COLORCATCH NANO?

RAL COLORCATCH NANO is RAL COLOURS’ own colorimeter. It measures colours on many surfaces at the push of a button. NANO is 51mm tall, 51mm wide and weighs 60 gram (factsheet pdf). It is compatible with many different apple and android products.

What information does NANO provide?

NANO shows RAGB, L*a*b* and CMYK values as well as light reflectance values (LRV) of many selected colour fan decks. In addition, it matches the previously measured colour shade to a colour shade from a pre-selected colour collection. For a new device, these collections are RAL CLASSIC, RAL DESIGN and RAL EFFECT.

Which surfaces can be measured using NANO?

RAL COLORCATCH NANO can measure many different surfaces, regardless of material and condition. This includes textiles, plaster and natural materials, but also flexible materials such as leather and carpets.

Powder and liquids can harm NANO’s surface and harm it and should therefore not be brought into contact with the device. By exercising caution and using a protective plate of 0.3 mm, it is possible to measure powders and liquids due to the device’s depth of focus.

The little opening in the middle of the device allows for the measurement of curved surfaces, as long as the center part is not more elevated than +/- 1 mm. Light entering from the sight should be avoided.

ORDERING AND SHIPPING

Can NANO be shipped internationally?

Yes. Processing and shipping are handled by RAL COLOURS directly or by one of our distribution partners in your area.

How long does shipping take?

This is subject to the destination. Normally, the product is mailed by RAL COLOURS  on the work day after the order was placed. Should the order be forwarded to one of our distribution partners, this might delay the shipment by a day.

BEFORE BRINGING INTO SERVICE

RAL iCOLOURS – The RAL COLOURS app

Is my device compatible?

RAL COLORCATCH NANO works only with the App RAL iCOLOURS. It is available for 9.99€ in the apple app store and for 8.99€ at Google Play.
RAL COLORCATCH NANO was manufactured for the following device generations:

  • iPod touch (2nd, 3rd, 4th, 5th, 6th generation)
  • iPhone 6S Plus
  • iPhone 6S
  • iPhone 6 Plus
  • iPhone 5s
  • iPhone 5c
  • iPhone 5
  • iPhone 4s
  • iPad Air (1st and 2nd generation)
  • iPad mini (1st, 2nd, 3rd generation)
  • iPad (1st, 2nd, 3rd, 4th generation)
  • Android devices (must be USB-Host compatible)

Where can I download the app RAL iCOLOURS?

RAL iCOLOURS is available for 9.99€ in the apple app store and for 8.99€ at Google Play.

Before downloading, please ensure that you have installed the newest Version of Android or iOS. Otherwise this might cause problems when connection the app and NANO.

How do I charge NANO?

Connect NANO to your computer or another power source using the USB cord provided. A red light will turn on at the cord of the NANO. NANO is fully charged, when this light switched from red to green. This could take up to six hours.

Why is RAL COLORCATCH NANO not cordless?

Unlike many other devices, NANO does not measure a colour by taking a photo of it. It takes a video. This allows for measuring up to five colours simultaneously. Due to the high precision and amount of data of up to 50,000 pixels, a transmittal via Bluetooth is not possible.

GETTING STARTED

Starting up your RAL COLORCATCH NANO

How do I start NANO?

Connect NANO to the cord matching your smartphone or tablet. Connect the cord to the NANO first, then to your device. Start the app RAL iCOLOURS and go to the menu ‘Nano’. Now you can start the NANO by pressing the button for a couple of seconds. Afterwards, please follow the instructions in the app.

Why do I have to enter a serial number before the first use?

Entering the serial number offers the possibility of adding other colour collections under www.colorix.com/update. The serial number simplifies this process significantly.

How do I calibrate NANO?

After initial startup, NANO will ask for calibration on a regular basis. This is done very easily by turning the upper half of the device. Closing the window for a short time suffices when starting the calibration process.

Measuring colour with RAL COLORCATCH NANO

How do I measure a colour?

Place the NANO on the surface you would like to measure. Now press the button, thereby starting the measurement process. By pressing the button again, the measured colours will be displayed on the left next to the colour field.

RAL COLORCATCH NANO does not take a photo, but films the surface and captures up to five colours simultaneously. The app RAL iCOLOUS shows the filmed colour(s), finds the next RAL colour(s) and shows the technical specifications of the colour(s).

How many colours can NANO store?

NANO itself does not store data, but the app does. Depending on the capacity of your phone, you can save up to several hundred projects. This means you can not only store the measured colour, but also additional colours associated with this project.

How do I find the right colour pallet?

In the basic version, all RAL COLOURS colour collections are included. In addition, it is possible to add many manufacturer collections with in-app purchases.

Can I add my own colour collection to the NANO pallet?

For companies wanting to add their own colour collection to the NANO, there is a possibility of measuring the colours and adding them to the app. Please contact us for more information.

(*) = prices excl. VAT